We aim to make your purchase as hassle free and convenient as possible. We take pride and great care in the service we provide. This childs bike you are viewing is removed from its original box and pre-assembled in our workshop. Front wheel & saddle are secured, brakes are "set up" etc. Only when we are 100% satisfied that the cycle will arrive to you in perfect order will we despatch. To enable us to ship goods with minimal assembly required we will use a larger box. Typically all you are required to do on arrival is remove the packaging, secure stabilisers (if required) pedals & handlebars. Within the box, assembly instructions will be found along with a spanner and allen key to finalise assembly. For this size and style of bike the process is straightforward.