| Book In your Repair / Platinum Service Uplift & ReturnSince April 2020, the cycle industry has seen a much higher demand in cycling, wether that be a new purchase or keeping your cycle running smoothly by visiting our workshop. It would help us enormously if you were to pre-book your cycle in to our workshop as space is very limited. To secure a repair slot in our workshop we ask for a deposit of £10 to be paid in advance. The balance due will be payable instore on collection of your cycle. By doing this your bike gets priority in the workshop and gets attended to quicker than arriving instore without a pre-booking. We also offer a pick up & return service (Platinum Servicing Only) should you find this more convenient. The uplift/return service has to be paid in full in advance. Tyre & tube replacement & some minor repairs can be carried out same day, you do not require to pre book for this service, just bring the bike in to the store. Please note on tyre and tube replacements & minor repairs , cycles have to be taken away same day as drop off. PLEASE NOTE : to book your CHOSEN SERVICE or repair, deposit of £10 PAID IN ADVANCE.When making your booking, £10 should be paid in advance. The balance payable on completed job will be payable instore on collection with your advance deposit of £10 deducted from the final bill. This advance booking/deposit is not essential to get your bike in to our workshop, however it does help us enormously to plan ahead and also gets you priority to walk in repairs. If for any reason it is unsuitable for you to use our booking system, give us a call on 01294-272712, email at sales@irvinecycles, or better still just bring your bike in to our store. To view the different service options click HERE. PLEASE NOTE : NO de-restricted electric bikes bill be accepted in to our workshop for repairs, we will also not accept any throttle style electric bikes or "e bike conversions" for repair.
Any repairs not uplifted within 10 days of notice of completed works will be subject to storage charges.
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