Home > Bikes > Book In your Repair / Platinum Service Uplift & Return
(Details shown apply to the default selection)
Despatch Normally within one to two days.
Please Note : To book in a slot for your bike repair or service we ask that you pay a deposit of £10 in advance. This will be deducted from your final bill. In the event you do not appear on the allocated slot given, Irvine Cycles will notify you via email a reminder or notification of your missed appointment & you will be given the opportunity to bring your bike in to our workshop within 2 working days of the original date of booking. Should you not appear within this timescale Irvine Cycles reserve the right to withhold the deposit paid. After dropping your bike in, work on your bike may not start on the day you drop cycle instore, however it will be assessed & any components required that are not held in stock will be ordered. On cycle servicing we aim to have your cycle repaired within 5-7 working days. On receipt of the bike, we will indicate approx how long your particular job will be in the workshop for. Balance payable on completed job. Please help us by removing any equipment on your bike such as pannier bags, security locks etc before bringing your bike to our workshop. After completion of the work on your bike, you will be notified and a prompt uplift would be requested. In the event of any cycle not uplifted within 14 working days of notification of completed job, your bike may be put in to a secure storage facilty with further costs incurred to release your cycle.
You can book your repair in to our workshop from the comfort of your own home. Our workshop can be very busy, especially in the summer months. Although you are welcome to drop your bike instore without notice, booking in your repair can get you to the front of the queue & a quicker "turnaround". It also helps us as we will have an idea of what specific service you wish, and also gives us a "heads up" as to the potential issues you have with your bike.Choose from options when booking your bike in :Platinum Service, Silver Service, Bronze Service, Childs Service, Custom Repair or assemble your boxed bike purchased elsewhere.
Please Note : To complete your cycle service it may be you will require some replacement parts to ensure a roadworthy and functional bike.
FREE SERVICING ON CYCLES PURCHASED FROM IRVINE CYCLES :
If you have purchased your cycle from us you would have been offered a free first service at point of sale. Simply choose this option from the drop down menu and proceed as normal by populating all the requested information and proceed to checkout with the £10 deposit request. If your cycle requires no parts to complete the service this will be refunded after collection. On free servicing you will require to provide proof of purchase at drop off, if you have a copy of your receipt please enter the invoice number in the comments section on the booking form. Please Note : After 12 months from purchase date your offer of the free service expires.
Platinum Service : £70.00
#Does not include servicing of suspension or hydraulic brakes##any hydraulic brake bleeds and/or suspension servicing would be charged separately from the work carried out below#Includes carefully washing frame, forks and wheel rims.Degreasing any dirt/crud from chaining's, mechanisms, sprockets and drivechain to ensure top performance.##Within the Platinum Service Chainsets, chains, sprockets/cassettes are removed from your bike and de-greased/cleaned individually#Spokes tensioned, Wheels checked, spokes tensioned & retrued if necessary, Gear and brake cables lubricated.##It is fairly common that gear & brake cables are replaced within service packages, this is a fairly inexpensive process & maximises the performance in braking & shiftingGears and brakes adjusted and fine tuned to maximum performance.Tyres inflated to correct pressure. Every component checked, adjusted as necessary or replaced.Check all nuts and bolts are checked & torqued accordingly.Cycle will be polished on completion of job.Price quoted includes degreasers, lubricants and polish. (Finish Line Products Used)Final invoice will include a detailed report on the cycle and the work carried out.Please Note: A “Service Surcharge” of £5 (per area#) will be added to your final bill if your cycle required any internal work on wheel hubs#, headsets# and/or bottom brackets#.All prices quoted above do not include any replacement parts required on your bike.
Silver Service : £55.00
All the benefits of the Bronze service plus a full thorough de-grease & clean of gear transmission.
#Does not include servicing of suspension or hydraulic brakes#
#any hydraulic brake bleeds and/or suspension servicing would be charged separately from the work carried out below#
General service includes adjustment of brakes and gears for a smooth performance. Checking wheels for true & lubricating brake and gear cables#
#It is fairly common that gear & brake cables are replaced within service packages, this is a fairly inexpensive process & maximises the performance in braking & shifting
Check tyres are at the correct pressure and making sure that all nuts and bolts are checked.
Please Note : Any cycles that have a heavy crud/dirt build up on components and frame the upgraded "Platinum" service would be recommended.
Please Note: A “Service Surcharge” of £5 (per area#) will be added to your final bill if your cycle required any internal work on wheel hubs#, headsets# and/or bottom brackets#. Any parts fitted supplied not purchased from Irvine Cycles#
All prices quoted above do not include any replacement parts required on your bike.
Childs Service : £35
Same service level as described within the Bronze Service Tab. For 12" - 20" Childrens Bikes.
If you have purchased a bike thats boxed and would like it assembled ready for use, we can provide a service for this, Approx Costs : Childs bike 12"-24" : £40. Adult Bike : £50. If you have something more specialist, like a trike or an electric bike for example, please get in touch and we can provide you with a quote. Please Note : prices quoted also include disposal of box & packaging. Build carried out by a fully qualified "cytech" technician.
Custom Repair : A Custom Repair is something which is quite specific. Perhaps your bike is in good order but you have one or 2 issues that require attention. It could be a broken chain, a buckled rear wheel after hitting that pot-hole on your commute home. It could perhaps be that your gears are requiring attention but the rest of your bike is fine. All we ask when booking in your bike is to give us as much information as regards your repair requirements. Please note, we cannot give an indication on pricing until we view the bike in our workshop
Bronze Service : £40.00
"PLATINUM" SERVICE BOOKING, UPLIFT & RETURN SERVICE£85.00
This service must be paid for in advance of uplift of your cycle.
Big Blue Book Of Bicycle Repair Volume IV£32.99
SHOP LOCAL price, only available instore, see above.